Refund policy

Refund Policy
We want you to love your Kame Coffee experience. However, because our coffee is a perishable, consumable product, we are unable to accept returns on roasted coffee beans.

Damages and Issues
Please inspect your order upon reception. If your coffee arrived damaged, or if you received the incorrect item, please contact us within 7 days of receiving your order. Simply email us at kamecoffee.la@gmail.com with a description of the issue and a photo of the damaged/incorrect item. We will evaluate the issue and make it right by sending a replacement or issuing a refund.

Non-returnable items
Certain types of items cannot be returned, like perishable goods (such as coffee beans). Please get in touch if you have questions or concerns about your specific item.

Merchandise / Gear
If we ever offer non-coffee merchandise (such as mugs or apparel), these items are eligible for return within 30 days of purchase, provided they are unused and in their original packaging.

You can always contact us for any return question at kamecoffee.la@gmail.com.